Returns & Exchanges
At Thrifted.com, we want you to love your vintage finds, but we understand that unique pieces sometimes require a different fit. We offer a 30-day return window for all pre-loved items to ensure you shop with complete confidence.
Return Process
- 1.Initiate Your Return
Log into your Thrifted.com account and visit the 'Order History' section to select the items you wish to send back and receive a return authorization.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all Thrifted.com security tags remain attached and the garment is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel, covering any previous shipping marks.
- 4.Drop Off & Refund
Hand your package to the designated courier service; once we receive and inspect the vintage item, your refund will be processed within 5-7 business days.